Privacy Policy

Last updated: 1 August 2026

This policy explains what information FuelTrain collects, why it is used, who may process it, how long it is kept and the choices available to you.

1. Who we are

FuelTrain is the controller of personal information collected through this website and app. Questions or privacy requests can be sent through the Contact & Support form.

2. Information we collect

Depending on how you use FuelTrain, we may collect:

Account information: name, email address, account identifiers and sign-in records.
Profile and fitness information: age range, sex where supplied, height, weight, measurements, goals, activity preferences and target settings.
Tracker content: food, calorie, macro, water, workout, exercise, progress and saved-meal records.
Community and support content: posts, comments, display name, reports, support messages and any files or details you choose to send.
Technical information: basic device, browser, security, diagnostic and usage information needed to operate, protect and improve the service.

Some fitness information may reveal or relate to your health. You choose whether to enter it and can remove it using the controls available in your account.

3. Why we use your information

PurposeLegal basis

Provide your account, trackers, calculations, progress views and requested features.Performance of our agreement with you.

Process fitness information you deliberately add to receive personalised tracking features.Your explicit consent, where required for health-related data. You can withdraw it by removing the data or deleting your account.

Protect accounts, prevent misuse, moderate community content and investigate faults.Our legitimate interests in running a safe and reliable service, and legal obligations where applicable.

Respond to support requests and important service communications.Performance of our agreement, legitimate interests and, where relevant, legal obligations.

Optional analytics or marketing communications.Your consent where consent is required. You can withdraw it at any time.

FuelTrain does not make solely automated decisions that produce legal or similarly significant effects. Targets, estimates and insights are informational calculations, not professional decisions about you.

5. International transfers

Some service providers may process information outside the United Kingdom. Where this happens, we use an approved transfer mechanism or another lawful safeguard, such as UK adequacy regulations or contractual protections.

6. How long we keep information

Account and tracker information is normally kept while your account is active. When you delete records or your account, information is removed from active use, although limited copies may remain temporarily in secure backups, fraud-prevention records or records we must retain by law. Support and moderation records are kept only for as long as reasonably needed to resolve the issue, protect the service and meet legal obligations.

7. Security

We use access controls, authenticated accounts and database security rules designed to keep private tracker information separated between users. No internet service can promise absolute security. Use a strong, unique password and contact us promptly if you believe your account has been compromised.

8. Your data protection rights

Depending on the circumstances, UK data protection law may give you the right to access, correct, erase, restrict or object to the use of your information, and to receive certain information in a portable format. Where processing relies on consent, you can withdraw that consent without affecting earlier lawful processing.

Your right to object

You may object to processing based on our legitimate interests. You also have an absolute right to object to direct marketing.

You can update account details, download your data, clear selected histories and delete your account from Settings. For any other request, use the Contact & Support form. We may need to verify your identity before completing a request.

9. Cookies and similar storage

FuelTrain may use essential cookies or local storage to keep you signed in, protect the service and remember settings. Optional analytics or advertising technologies should only be used where the required choice or consent has been provided.

10. Complaints

Please contact us first so we can try to resolve your concern. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

11. Changes to this policy

We may update this policy when the service, providers or law changes. The date at the top shows the latest revision. Material changes will be brought to users’ attention where appropriate.